This pivotal role is accountable for managing the end-to-end compliance and onboarding process providing candidates with a supportive and positive experience, ensuring all legislative requirements are met.
Principle accountabilities
You will have a background in the ongoing compliance regulations and pre-employment checks surrounding all of our staffs compliance, onboarding, and training for all new additions to our team. You will be responsible for managing the end-to-end process, using your expertise to respond to all queries and questions from new joiners going through the compliance and onboarding process.
You’ll have the opportunity to deliver the following:
- To be the one point of contact during the compliance and on boarding process for the new joiner, clarifying the process stages and documentation required to meet our quality standards whilst balancing the updates to the business and meeting the client care deadlines to ensure quality care is provided on time.
- Conducting ‘Right to Work’ checks ensuring Home Office guidelines are followed and any new changes to Government policies are implemented.
- Arrange and organise specific and relevant clinical training for new joiners once the compliance process is complete, responding to any queries and questions from the candidate.
- Complete online contract information and send it digitally to new joiners via the Applicant Tracking System including any other relevant information which forms part of the onboarding process to support the candidate with any queries that may arise during this part of the process.
- Ensure final audit signoff process has been completed and finalised on the HR System (One Touch). Final Audit Document is signed off by the Director of Operations
- Ensure the Disclosure and Baring Service (DBS) process is followed correctly in a timely manner.
- Accountable for ensuring all legal documents produced are correct documented and held within the Applicant Tracking System (ATS) and HR System (One Touch), in accordance with GDPR.
- Respond and review process and policies as/when there are legislation changes come into place communicating to colleagues and stakeholders of the how the changes will impact the day-to-day process.
- Conduct online research, join specific groups on LinkedIn, attend appropriate training and development workshops and events to ensure up-to-date knowledge and changes in regulatory compliance.
- Conduct internal compliance audit to ensure all Carer file meet regulatory requirements.
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Candidate profile
Knowledge and experience
- Experience of delivering process improvements
- Ability to report on and analyse inputs, trends, and performance.
- Ability to conduct mini and full compliance audits.
- Good Excel experience to capture, manage and analyse data.
- Previous experience in health and social care; or a CQC or Ofsted regulated environment would also be beneficial.
Behaviours
- Results-driven, logical, and methodical approach to achieving objectives.
- Reliable and dependable, high personal standards and exceptional attention to detail.
- Strong planning, organisational skills, and the ability to take responsibility to drive continual improvement and efficiencies.
- A highly collaborative demeanour, strong listening, and communication skills
- Seeks and finds solutions to challenges, always seeking to learn and develop, taking on new responsibilities and opportunities to grow.
- Strong understanding and respect for confidentiality.
- Respectful, professional, and supportive of candidates and colleagues.
- Develop and maintain excellent professional working relationships with other departments and colleagues across the business and act in accordance with the Sonderwell values and behaviours.